sales & refunds

Updated May 23, 2023

Agreement to the Sales & Refunds - Terms & Conditions

Please read the Sales & Refunds - Terms & Conditions (“Terms") carefully before using the website, any of its related sites, or services (“Service") operated by Prillen and Steven Allen ("us", "we", or "our").

Your access to and use of the Service is reliant upon your acceptance of and compliance with the Terms.

The Terms apply to all visitors, users, and others (“you" or "your”) who access or use the Service.

By accessing or using the Service, you agree to the Terms.

If you disagree with any part of the Terms, you may not access or use the Service.

Refund & Return Policy

Thanks for shopping at Prillen. We really appreciate your business.

Many of our products are custom or made to order—a great deal of time and effort goes into each product we offer.

Once your order is placed on any item, we do not offer cancellations, refunds, returns or exchanges—all sales are final.


For defective or damaged products, please contact us.

If you order from us through an affiliate site such as Amazon, Etsy, or eBay, please read & follow the policies associated with those sites.


If you have any questions concerning the Terms, please contact us.